Legal
Last updated: June 2026
These terms and conditions ("Terms") govern your use of the ClimbHQ website (climbhq.co.uk) and set out the basis on which we provide our services. By using our website or engaging our services, you agree to these Terms. Please read them carefully.
ClimbHQ ("we", "us", "our") provides commercial head-office services, including marketing, finance and HR support, to indoor climbing centres. You can contact us at hello@climbhq.co.uk.
You may use our website for lawful purposes only. You must not use it in any way that breaches any applicable law or regulation, or that is fraudulent or harmful. We may suspend or withdraw access to our website at any time without notice, and we do not guarantee that the site, or any content on it, will always be available or uninterrupted.
All content on this website, including text, graphics, logos, images and design, is owned by or licensed to ClimbHQ and is protected by copyright and other intellectual property laws. You may view and print content for your own personal or internal business use, but you must not reproduce, distribute or commercially exploit any content without our prior written permission.
The specific scope, deliverables, fees and timelines for any services we provide will be agreed separately with each client, typically in a proposal, quotation or service agreement. Those documents, together with these Terms, form the agreement between us. Where there is any conflict, the terms of the specific service agreement will take precedence.
Fees for our services will be as set out in the relevant proposal or agreement. Unless otherwise agreed in writing, invoices are payable within the period stated on the invoice. We reserve the right to charge interest on overdue amounts in accordance with applicable law.
To enable us to deliver our services effectively, you agree to provide us with the information, access, materials and cooperation we reasonably require, and to do so in a timely manner. We are not responsible for delays or shortcomings that result from incomplete, inaccurate or late information provided by you.
Nothing in these Terms excludes or limits our liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, or for fraud. Subject to that, we will not be liable for any indirect or consequential loss, or for loss of profit, revenue, business or anticipated savings, arising out of or in connection with our website or services. Our total liability to you in connection with our services shall not exceed the total fees paid by you for the services giving rise to the claim.
Our website may contain links to third-party websites and resources. These links are provided for your convenience only. We have no control over the contents of those sites and accept no responsibility for them or for any loss or damage that may arise from your use of them.
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect and use your personal data.
We may revise these Terms from time to time. The version in force is the one published on this page. We recommend that you check this page periodically to take note of any changes, as they are binding on you.
These Terms, and any dispute or claim arising out of or in connection with them, are governed by and construed in accordance with the law of England and Wales, and the courts of England and Wales will have exclusive jurisdiction.
If you have any questions about these Terms, please contact us at hello@climbhq.co.uk.